Privacy Policy

**Privacy Policy for www.reikimatch.com**

**1. Introduction:**
Welcome to www.reikimatch.com. We value the privacy of our users and are committed to protecting it. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

**2. What Data We Collect:**
We collect the following personal data:
– Name
– Email address
– Phone number
– Messages or inquiries you send to us

**3. Why We Collect Data:**
We collect this data to understand our users’ situations better and match them with a certified professional.

**4. How We Use Your Data:**
The data you provide helps us:
– Understand your needs and preferences
– Match you with suitable professionals
– Improve our services and user experience

**5. Data Storage:**
All personal data you provide is stored securely on our website server.

**6. Data Sharing and Disclosure:**
We do not share your personal data with any third parties.

**7. Your Rights Under GDPR and CCPA:**
As a user, you have the right to:
– Request access to your personal data
– Request correction or deletion of your data
– Opt-out of the sale of personal data (Note: We do not sell personal data)
– Non-discrimination for exercising your privacy rights

**8. Data Retention:**
We retain your personal data for a period of 5 years, after which it will be deleted.

**9. Cookies and Tracking:**
We use cookies, Google Analytics, and Hotjar to analyze user behavior and improve our services. These tools help us understand user preferences, site performance, and areas for improvement.

**10. Children’s Privacy:**
We do not knowingly collect data from children under 13 years of age.

**11. Contact Us:**
For any data-related queries or concerns, please contact us at info@reikimatch.com.

**12. Changes to This Policy:**
We may update this Privacy Policy from time to time. Any changes will be communicated on this page, so we encourage users to check back regularly.

Please note that this is a general draft and might need customization based on specific needs or additional services you offer. It’s essential to have this draft reviewed by a legal expert specializing in data privacy to ensure full compliance.

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